Our telephones will be closed over the holidays from the last week of December, Week 52 to the first week of January, Week 1. In urgent cases, please reach us by e-mail at strafregister@bj.admin.ch.
The Federal Office of Justice (FOJ) is receiving an increasing number of reports about misleading or expensive offers online in connection with ordering criminal record extracts.
Misleading websites
The following websites do not offer criminal record extracts, but only chargeable instructions on how to order them:
www.strafregisterauszug.info
www.strafregister-online.info
More expensive offers
The following private providers offer a service for ordering criminal record extracts from the federal government on behalf of their customers. This service incurs additional costs. Furthermore, the federal government cannot guarantee the order and cannot process any direct support requests:
www.auszugsdienst.ch
www.meinauszug.ch
Official ordering options
A criminal record extract can only be requested at the statutory price via the following channels:
Directly online from the Federal Office of Justice: www.records.admin.ch
Or in person at any post office counter in Switzerland
Our advice: Before placing an order, check carefully that you are on an official website. This will help you avoid unnecessary additional costs.
How to order a criminal records excerpt
Ordering via Internet
Ordering an excerpt at the post office
- I have a credit card (Mastercard, VISA, American Express, PostFinance Card) or TWINT and can/want to pay the fee this way.
- I would like to order the excerpt immediately and not wait for the post office to open.
- I have no credit card/I don’t want to use my credit card for Internet payments.
- I can go to the post office myself and order an excerpt.
Requirements for ordering via the Internet:
- Make a copy of an official identity document such as a passport, an ID card, or the new identity document for foreign nationals (copy both sides!). Print and sign the application form and mail these documents to the Criminal Records Office.
- Debit card, Credit card, Postfinance card or TWINT can make the payment.
Requirements for postal orders:
- Persons ordering an excerpt in their name must go the post office themselves and submit valid ID (passport, ID card) in proof of their identity.
- Payment in cash or by PostFinance Card.
Allow for a few days for delivery of the excerpt.
Allow for a few days for delivery of the excerpt.
To find post offices offering this ordering service, go to the Post's website
Last modification 16.12.2025
Contact
Swiss Criminal Records
Service for Private Individuals
Bundesrain 20
CH-3003
Bern
T
+41 58 465 01 98
Telephone support is available from Monday to Friday,
9.30am to 10.30am
2.00pm to 3.00pm